IT Services and IT Support

We provide IT Support and IT Support to businesses in the Redditch, Bromsgrove and surrounding Midlands areas.

We might even travel a little further if you ask us nicely...

Our IT Services and IT Support services take the form of telephone support, remote support and site visits.

We offer this support on both an Adhoc Pay-As-You-Go basis and a monthly retainer basis.

Unlike other companies, we don’t tie you in on an annual basis with our retainer agreements. We provide our retainer agreements on a rolling monthly basis, giving you flexibility and peace of mind.

Our helpdesk ticketing system allows your support task, query or problem to be quickly allocated to one of our team. You are then notified with email updates as to how your ticket is progressing. You can log tickets with our helpdesk via email, through our website or by simply giving us a call.

All tickets in our helpdesk system are easily searchable, which means previous work which has been carried out is easily obtained by any member of our support team.

We also have a message board for our support team where they can share common solutions and post important messages.

In summary, the key benefits of our IT Services and IT Support services are:

To discuss your IT Support requirements further, either fill out our email contact form or give us a call on 01527 908646.

Don’t be scared, we’re not that geeky!