Technical Support & IT Support Services for Businesses

Technical Support for Businesses in Redditch, Bromsgrove, Worcester, Birmingham and the West Midlands.

We have 10 years experience in the IT industry (but don't worry we won't bore you with geek speak!) and as a result our technical support skills cover a broad spectrum of areas.

Microsoft Small Business Server Support and Maintenance

We can provide technical support for a wide range of server hardware and software. We are happy to support and maintain Microsoft Windows 2000, 2003 and 2008 Server products and Microsoft Small Business Server 2000, 2003 and 2008. We are always happy to support any hardware you currently have but we do prefer server products from HP and Dell.

As part of our technical support services we offer support for email systems such as Microsoft Exchange and VPOP. We are able to maintain these products or install them for you.

Computer Troubleshooting and Technical Support Services

You maybe suffering from a slow desktop computer or having problems with a laptop. No matter what your problem, we are happy to support and advise you. We prefer supporting Microsoft Windows XP and Windows Vista but we can also step back in time and have a look at Windows 98 if need be (although if you are still using this product you might want to get down to The Antiques Roadshow!).

Internet Connection Support and Broadband Solutions

One of the most important services to your business will be your Internet connection. Without it there is no web surfing, no email access and no remote access. We are able to quickly diagnose Internet problems and get you back up and running. We are experts with Internet Routers and Firewalls. Alongside this we will ensure you business is secure and protected from outside security threats.

Data Backup Solutions and Offsite Backup Services

The single most important computer related service to your business is your backup solution. Without a reliable backup solution you might not have a business anymore. We can advise you on your current solution and provide a new one if required. Many businesses are under the illusion that they have to use expensive backup software such as Symantec Backup Exec but this isn't always necessary. We can provide backup solutions which will enable you to restore your data on any machine and are inexpensive.

Remote Access: Work from home or on the move

Providing support for remote access solutions is an area in which we have vast experience. If you have a broadband connection then there are a number of different options open to you, none of which require annual subscriptions or licensing.

Microsoft SQL Database Maintenance, Administration and Backup

If you have a Microsoft database in the form of a SQL Server or Microsoft Access then we are able to support this. Although we aren't developers, we do have the skills to tweak the database, back it up, secure it and perform routine maintenance. If your central database is critical to your business please ensure it is being backed up properly.